If this sounds like you, apply today!Įxperience Everything MileOne has to Offer:- Competitive compensation with unlimited earning potential- Great opportunities for career advancement- Positive, success driven work environment- Training and mentoring opportunities We our looking for someone who can keep up with our busy pace while also providing a premier level of customer service. Hall Ford Lincoln in Newport News has been keeping busy, and we now have an opening on our Fixed Operations team for an Experienced Automotive Service Advisor. Individuals with prior experience working in automotive sales, automotive repair, retail sales, wireless sales, hospitality and/or restaurant businesses, and customer service are encouraged to apply. This is an entry-level position with the opportunity to grow! We believe in your success and are invested in your future. Our service department is expanding and we are looking for a dynamic, motivated, friendly individual to join our service department. If you answered yes to any of these questions Stivers Ford Lincoln Quick Lanewant's to talk to you. Have you been considering the automotive industry but don't know how to break in?ĭo you have experience working with customers on a regular basis?Īre you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? Updates job knowledge by participating in educational opportunities reading manufacturers' publications.Įnhances organization reputation by accepting ownership for accomplishing new and different requests exploring opportunities to add value to job accomplishments.Įquipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Safety Management Maintains automotive records by recording problems and corrective actions planned. Maintains customer rapport by explaining estimates and expected return of vehicle obtaining customer's approval of estimates obtaining and providing contact telephone numbers answering questions and concerns arranging towing and temporary transportation. Prepares repair orders (RD) by describing symptoms, problems, and causes discovered, as well as repairs and services required obtaining approval signatures entering RO into service database system. Verifies warranty and service contract coverage by examining records and papers explaining provisions and exclusions.ĭevelops estimates by costing materials, supplies, and labor calculating customer's payment, including deductibles. Initiates automotive services and repairs by ascertaining performance problems and services requested verifying warranty and service contract coverage developing estimates writing repair orders maintaining customer rapport and records.Īscertains automotive problems and services by listening to customer's description of symptoms clarifying description of problems conducting inspections taking test drives checking vehicle maintenance records examining service schedules. Think you've got what it takes? If the above describes who you are and what you want, we want to hear from you!Ĭompany DescriptionIndependent automotive repair shop with great benefits, great pay and room for growth. Service Manager ASE certification is a plus! You will also need strong leadership skills and a customer-focused attitude to go along with a high level of motivation and energy.
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